The Card provided is a Mastercard Gift Card, accepted nationwide wherever Debit Mastercard is honored in the United States. It cannot be exchanged for cash unless required by law and is not usable at ATMs, for gambling purposes, or at merchants requiring manual card imprints. Additional usage limitations may apply.
For your security, it’s advisable to record the Card number and Customer Service number found on the back of the Card separately in case of loss or theft. Each purchase automatically deducts from the Card’s value, and when making purchases, opt for the “credit” option at electronic terminals.
To Activate Gift Card:
Visit mygift.giftcardmall.com or follow the instructions provided on the Card.
For online, mail, or telephone purchases:
Many merchants require verification of personal information such as name, address, telephone number, and email with the Card-issuing bank before completing transactions. To facilitate such purchases, register your Card at www.giftcardmall.com/mygift. Without prior registration, online, mail, or telephone order merchants might be unable to verify your identity, potentially leading to declined purchases even with sufficient funds on the Card.
To Check Balance:
You can check your balance by visiting www.giftcardmall.com/mygift, calling 1 (888) 524-1283 for automated balance inquiries 24/7, or by tracking your spending. Note that some retailers may not have access to your Card’s remaining balance.
Do I need to register my Card for online, mail, or telephone purchases?
Yes, it’s recommended to register your Card at www.giftcardmall.com/mygift to facilitate online, mail, or telephone order purchases. Without registration, merchants may not be able to confirm your identity, potentially resulting in declined transactions.
If my Card is lost or stolen, how do I report it?
In case of loss or theft, promptly call Customer Service at 1 (877) 322-4710, available 24/7, to cancel your Card. Keep your Card number safe and be prepared to provide additional information. If funds remain, a replacement Card will be issued at no charge.
Can I use a PIN for debit transactions with my Card?
Yes, you can obtain a PIN by visiting mcgift.giftcardmall.com or calling the number on the back of the Card. However, note that the PIN is solely for purchases and cannot be used for cash withdrawals at ATMs or for cashback with purchases.